Terms of Service
Welcome to Stonefire Global! We are an ecommerce website that specializes in providing a wide range of products, including mobile phones, mobile top-up services, vapes, and electric scooters and e-bikes. Before using our website and making any purchases, we kindly ask you to read and understand our Terms of Service. By accessing or using our website, you agree to comply with these terms and conditions.
1. General Terms
1.1 By using our website, you confirm that you are at least 18 years old or have the legal capacity to enter into a contract.
1.2 You are responsible for maintaining the confidentiality of your account information and password. Any activities that occur under your account are your sole responsibility.
1.3 We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Product Information
2.1 We strive to provide accurate and up-to-date information about our products, including descriptions, specifications, and prices. However, we do not guarantee the accuracy, completeness, or reliability of any product information on our website.
2.2 The images of the products on our website are for illustrative purposes only. The actual product may vary slightly in appearance.
3. Ordering and Payment
3.1 By placing an order on our website, you are making an offer to purchase the selected products. We reserve the right to accept or reject your offer at our discretion.
3.2 Prices are subject to change without notice. The price displayed at the time of purchase is the final price, including any applicable taxes and shipping fees.
3.3 We accept various payment methods, including credit/debit cards and online payment platforms. All payments are processed securely through trusted third-party payment gateways.
4. Shipping and Delivery
4.1 We strive to process and ship orders promptly. However, delivery times may vary depending on your location and the availability of the products.
4.2 We are not responsible for any delays or damages caused by the shipping carrier or customs authorities.
4.3 Please ensure that the shipping address provided is accurate and complete. We are not responsible for any undelivered or misdelivered packages due to incorrect address information.
5. Returns and Refunds
5.1 We accept returns and provide refunds for eligible products within a specified period. Please refer to our Return Policy for detailed information on the eligibility criteria and process.
5.2 Refunds will be issued to the original payment method used for the purchase.
6. Intellectual Property
6.1 All content on our website, including text, images, logos, and trademarks, is the property of Stonefire Global or its respective owners. You are not permitted to use, reproduce, or distribute any of our intellectual property without prior written consent.
7. Limitation of Liability
7.1 Stonefire Global shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or products.
7.2 We do not guarantee the availability, accuracy, or reliability of our website or its content. You acknowledge that the use of our website is at your own risk.
8. Governing Law
8.1 These Terms of Service shall be governed by and construed in accordance with the laws of [insert applicable jurisdiction].
8.2 Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in [insert applicable jurisdiction].
Thank you for taking the time to read our Terms of Service. If you have any questions or concerns, please contact our customer support team.